24x7 Online Customer Service Requests
The most effective way to report a service issue is through our 24x7 online service request system (webSR). Simply log in to your @Road account and click on the Service Request button in the left-hand Control Panel.


Technical Support for @Road GeoManager, @Road Pathway or @Road Portico:
5 a.m. to 5 p.m. PST/PDT Monday through Friday


Technical Support for @Road Taskforce:
+44 (0) 147-369-6300


Billing Questions
Have a question about your invoice or your account status? Contact the Finance Department at 1-866-238-5689, or strategic accounts at 1-877-228-7623.


Product Training
Have a question about training for you and your staff? Click here to view our online courses (this is a post login page).


Other Helpful Links:
@Road Taskforce Proactive Support
@Road Professional Services
@Road Webmaster
@Road System Requirements


To download the latest version of Java:

To download the latest version of Autodesk MapGuide:

    • for the Microsoft Windows platform, choose the option “ActiveX Control”
    • for other platforms, use the other download options listed on that page

Copyright 2006 @Road, Inc. All rights reserved.