@Road combines GPS tracking, dynamic routing, @Road Mobile HotSpot and more, helping field service companies improve operations and enhance customer service

“Field service employees are the largest segment of the mobile workforce in North America,” said Leo Jolicoeur, @Road chief marketing officer. “To stay competitive and retain customer loyalty, companies are empowering their field technicians with the technology they need to better service clients, including the ability to up-sell and provision additional services and features directly from a customer location. We believe that the services and features of the @Road Telco, Cable and Utilities Suite will help field service organizations improve operations efficiencies and increase profits.”

Key features and benefits in the @Road Telco, Cable and Utilities Suite include:

• @Road GeoManager_sm Combines GPS, wireless communications and internet technologies to provide a hosted, web-based mobile resource management solution.
  
• @Road Mobile HotSpot By wirelessly connecting a laptop or internet-enabled handset with the @Road Mobile HotSpot, mobile workers can instantly access manuals, customer records, update inventory, place orders or review their next assignment via the internet, anytime, anywhere.
  
• Dynamic scheduling Providing dynamic dispatching capabilities to improve route optimization, increase the number of jobs done per day and efficiently schedule and dispatch unplanned jobs as they arise.
  
• Two Way Communication Messaging and automated forms provide instant access to critical information between drivers and dispatchers. Automatically updates each driver’s location and speed, to dynamically dispatch the closest driver to a customer.
  
• Vehicle Diagnostics (J1708/OBDII). Monitors vehicle diagnostics and sends email alerts to dispatchers based on driver behavior and vehicle performance. Diagnostic reports are used to help lower overall maintenance costs.
  
• @Road FieldServices_sm A suite of on-demand and historical reports designed to provide field service organizations with a new set of metrics to help them maximize mobile workforce productivity prior to starting jobs, when between jobs and at the end of the day when returning to the terminal or yard.
  

This is the third vertical market solution the company has launched this quarter. Starting at a base price of $39.95 per month for the @Road GeoManager Service, customers subscribing to the @Road Telco, Cable, and Utilities Suite can choose from the above menu of value-added services to tailor the base offering to their unique business needs.

About @Road

@Road, Inc. (NASDAQ: ARDI) is a leading provider of mobile resource management (MRM) services, a rapidly growing category of productivity solutions integrating wireless communications, location technologies, hosted software applications, transaction processing and the Internet to help companies better manage mobile workers. Any size organization, in any industry or public sector, in which improving the productivity of mobile workers has an impact on revenue, expenses, customer service, and competitive advantage, will benefit from @Road MRM services. Because @Road offers MRM services on a hosted basis, customers avoid expensive and complex software and IT infrastructure investments. Since @Road delivers services on a subscription basis, customers can experience a rapid and measurable return-on-investment.

@Road delivers its MRM services to approximately 131,000 mobile workers in North America every day. The company has headquarters in Fremont , CA and secure networked data centers on both U.S. coasts. For more information, visit the @Road Web site at www.road.com.